Personal data protection for the BHMW as Facebook competition

If you are our customer, newsletter subscriber or visitor to our website or profile on a social network (especially Facebook), you entrust us with your personal data. Read how we process and secure your personal data and what rights you have under the law, in particular the General Data Protection Regulation ("GDPR").

Kdo je správcem a co to znamená?

We are a company BOHEMIA HEALING MARIENBAD WATERS a.s., IČO 257 78 188, registered office at Anglická 271/47, Mariánské Lázně, ZIP code 353 01, correspondence address: Kyselská 122, Bílina, ZIP code 418 01, entered in the commercial register maintained by the Regional Court in Pilsen, section B, insert 1938. Based on the relevant legal regulations (especially GDPR) we are the so-called controller (of personal data). As the administrator, we determine how personal data will be processed, for what purpose, for how long and we select any other processors who will help us with the processing of personal data.

We declare that:

  • as the administrator of your personal data, we fulfill all obligations required by applicable legislation, in particular GDPR,

  • we will process your personal data exclusively on the basis of a valid legal reason, namely the fulfillment of a legal obligation, fulfillment of a contract, legitimate interest or consent granted,

  • according to Article 13 of the GDPR, we fulfill the obligation to provide information even before the processing of personal data begins, we will enable and support you in exercising and fulfilling your rights according to the legislation on the protection of personal data, in particular the GDPR.

Rozsah osobních údajů a účely zpracování:

  • we process personal data that you entrust to us yourself for the following purposes:

    • fulfillment of ordered services or goods:

      • We absolutely need your personal data in the scope of e-mail, telephone, first and last name in order to communicate with you regarding the fulfillment of ordered services or goods,

    • communication on social networks, including participation in our competitions, etc.:

      • we insert a widget on our profiles on social networks (especially Facebook) to enable you to communicate with us more easily, including your ability to see and give a "like". This widget may collect information about your IP address, the User-Agent of the web browser you use, store and retrieve cookies in your web browser, insert additional tracking and monitor your interaction with this widget, including
        correlation of your account on a social network (especially Facebook) with any action you take within the widget (typically “like” our Facebook page) if you are logged in to Facebook.
        For more information on how this data can be used, please refer to the privacy policy of the respective social network (in the case of Facebook, see
        https://www.facebook.com/about/privacy/update),

    • bookkeeping:

      • if you enter into a business relationship with us, we need your invoicing data to comply with the legal obligation to issue and record tax documents,

    • marketing - sending newsletters:

      • We record your personal data in the range of e-mail, name and information about your interaction with us, especially through the so-called newsletter (when you open the newsletter prepared by us and click on the links in it) for the purposes of sending and optimizing direct marketing. If you are our customer, we do so out of legitimate interest, as we reasonably assume that you are interested in our news, for a period of 5 years from the last order. If you are not our customer, we only send you newsletters based on your consent, for a period of 5 years from the date of grant. In both cases, you can revoke this consent by using the unsubscribe link directly in the footer of the newsletter or by email to the address questions@bhmw.cz,

    • advanced marketing:

      • only based on your consent, we can use your e-mail address, for example, for so-called remarketing and advertising targeting on Facebook or using the Adwords application, for a period of 5 years from the granting of consent. Of course, this can be revoked at any time by editing the cookie preferences on our website or by email to the address questions@bhmw.cz. We retain your personal data for the duration of the statute of limitations,
        unless the law stipulates a longer period for their retention or we have not stated otherwise in specific cases,

    • Website operation – Cookies:

      • when browsing our website, we record your IP address and anonymized data about your behavior on the website (e.g. how long you stay on the page, where you come from, etc.). The use of cookies to measure website traffic and customize the website display is necessary for security proper functionality of the website and your user comfort. Our website can also be browsed in a mode that does not allow the collection of personal data, i.e. when you disable the use of cookies on your computer. In that case, it can be
        the functionality of our website and its user-friendliness will be weakened.

Zabezpečení a ochrana osobních údajů

We protect your data to the maximum extent possible using modern technologies that correspond to the level of technical development. We have adopted and maintain all possible (currently known) technical and organizational measures that prevent misuse, damage or destruction of your personal data.

Předání osobních údajů zpracovatelům a třetím osobám

Our employees and associates have access to your personal data. To ensure specific processing operations that we are unable to provide on our own, we use the services and applications of processors who specialize in specific services:

  • Facebook Ireland Ltd.,
    with registered office at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

  • SEEN MEDIA s.r.o., with registered office at Neumannova 1470/8, 156 00 Prague

It is possible that in the future we will decide to use other applications or processors for the processing of personal data. In such a case, when selecting processors, we will ensure that they meet the criteria for personal data processing according to the GDPR.

Předávání dat mimo Evropskou unii

We process data exclusively in the European Union or in countries that ensure an adequate level of protection based on the decision of the European Commission or Convention 108.

Vaše práva v souvislosti s ochranou osobních údajů

In connection with the protection of personal data, you have a number of rights:

  • you have the right to information, which is already fulfilled by this information page with the principles of personal data processing,

  • thanks to the right of access, you can challenge us at any time and we will provide you with proof within 30 days of what personal data we process and why,

  • if something changes for you or if you find your personal data out of date or incomplete, you have the right to supplement and change your personal data,

  • you can use the right to restrict processing if you believe that we are processing your inaccurate data, you believe that we are processing illegally, but you do not want to delete all data, or if you have objected to the processing. You can limit the scope of personal data or purposes
    processing (e.g. by unsubscribing from the newsletter, you limit the purpose of processing for sending commercial messages),

  • if you would like to take your personal data and transfer it to someone else, you have the right to portability. In such a case, we will proceed in the same way as when using the right of access - with the only difference that we will provide you with the information in a machine-readable form,

  • Another right you have is the right to complete erasure (the right to "be forgotten") from our database. We don't want to forget you, however, if you will
    wish, you have the right to do so, which we will fully respect. In this case, within 30 days, we will delete all your personal data from our system and from the system of all sub-processors and backups. In some cases, however, we have a legal obligation to continue to archive your data (e.g. issued tax documents). In this case, we will delete all your personal data, for which the law does not prohibit us from doing so,

  • if you have the impression that we are not handling your personal data in accordance with the law, you have the right to lodge a complaint with the Office for Personal Data Protection. We will be happy if you first inform us of your suspicions of incorrect handling of your personal data, so that we can investigate your suspicions and ensure immediate rectification, if it turns out to be justified.

Mlčenlivost

Our employees and associates who process your personal data are obliged to maintain confidentiality about your personal data and security measures, the disclosure of which would endanger the security of your personal data. At the same time, this confidentiality continues even after the end of contractual relations with us. Without your consent, your personal data will not be released to any other third party.

Kontaktní údaje


If you want us in a relationship
to process your personal data, contact us at
email questions@bhmw.cz.